MCC.Support 2.0
MCC.Support – is an effective software product for managing relations with clients.
This product concerns three fields of a company’s activity:
1) financial cost accounting
2) projects development control
3) technical support
MCC.Support was developed to improve the interaction between these very important fields and to help in solving the main problems, which a company has.
Unlike classical Customer Relationship Management system, this software product supports existent projects and controls current ones. MCC.Support improves the effectiveness of marketing, finance and support service departments.
Advantages of MCC.CMS
Usability
- clear user interface
- detailed documentation
- WYSWYG content editor (like MS Word ) with the possibility to edit a source code.
- Distribution of users permissions
Possibility of Scaling
- Component architecture (feature spread-out by using additional modules)
- Multilanguage interface
Security
- High security level of confidential information
- Stress stability
Accessibility
- access through the Internet or LAN
Technical requirements
Site Management System MCC.CMS was developed in ASP .Net programming language and effectively functions in Windows 2000 or later when .Net Framework is installed. As a database Microsoft Access or Microsoft SQL Server are used.
Minimal technical requirements
- .Net Framework
- Microsoft IIS 5.0** and higher or Apache 1.3
- Microsoft Access or Microsoft SQL Server
The last version by now is 2.0